Frequently Asked Questions

When will new products be added to the site?

I will be dropping pieces as part of collections.  Follow along on Instagram or the website to stay up to date on the next collection release. 

My website also has various made to order pieces. This means you are able to order any size and I will create this piece after you place the order.

Are you taking custom orders?

In short, yes!

Now for the long answer... I am available for custom requests to ensure you get a piece you love in the size you need. However, the process is not totally custom as it will be restricted to current inventory and allow for creative freedom. You get to pick out the stone and provide a brief description of what you have in mind. When finished, you will get first look and chance to buy before the piece goes up on the site. There is a $15 fee for requesting a custom order, which will be discounted off the total if you decide to purchase.

If you are interested in starting the process to request custom work, you can reach out through the contact form.

How do I know my ring size?

First you need to know which finger you are wanting to measure. It can vary in size between each finger. I recommend purchasing a ring sizer and jotting down all sizes.

In addition to knowing your ring size, it can be nice to buy a split or open ring if you notice your hands swell and shrink throughout the day. An open ring can allow for small sizing adjustments.

Amazon ring sizer found here.

When is the product actually claimed as mine?

The product is not officially yours until the transaction has been completed. If you love something and think it might sell while you are browsing the collection, it is best to finalize that purchase before moving on.

How can I fix a mistake in my order information?

Please send an email to sales@westry.co with the subject title including your order confirmation number.

How can I get started in metalsmithing?

Finding in-person classes is a great way to get help, meet others in the community, and learn new skills. I continue my learning and use the studio at the Boulder Metalsmithing Association.

There are also plenty of online courses, resources, and tutorials available. The Metalsmith Society is a great place to start to get tips from many different artists.